
Artificial Intelligence
How AI Agents Are Changing Business Operations
A practical look at where AI agents create real leverage, from customer service to internal workflows.
July 18, 2026
BORING
, but not that Boring
Insights on software development, artificial intelligence, product strategy and technology.

A practical look at where AI agents create real leverage, from customer service to internal workflows.

The decisions that help teams validate faster, reduce risk and build software customers actually need.

When off-the-shelf tools become a constraint, custom software can turn operations into a competitive advantage.