How long does it take to develop a web application?

Timelines vary based on complexity. An MVP can be ready in 4-8 weeks, while a full enterprise application may take 3-6 months. We use agile methodologies to deliver value from the very first weeks.

What technologies do you use for development?

We use modern technologies including React, Next.js, TypeScript, Node.js, Python, React Native, and Flutter. For AI, we work with OpenAI, LangChain, and custom models. Our infrastructure is powered by AWS, Vercel, and Google Cloud.

Do you work with companies in the United States?

Yes, we work with clients in over 5 countries including the United States, Bolivia, Chile, Peru, and Argentina. Our team is fully prepared to work remotely with constant communication, aligned with US time zones.

How much does a software development project cost?

Each project is unique and cost depends on scope, complexity, and required technologies. We offer free consultations where we evaluate your project and provide a detailed estimate. Contact us to schedule a meeting.

Do you offer post-launch maintenance and support?

Yes, we offer maintenance and post-launch support plans that include bug fixes, security updates, performance optimization, and new features. We ensure your product continues to work flawlessly.

What is nearshore software development?

Nearshore development means working with a team in a similar time zone. Based in Bolivia (GMT-4), we overlap with US business hours, enabling real-time collaboration at competitive rates without the communication challenges of offshore teams.

BORING

, but not that Boring

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CASE STUDY

Comteco

Sector

Voice agent connected to a Bolivian landline and mobile number

Client

Comteco · Cochabamba Telecommunications Cooperative

We built the first conversational voice agent in Bolivia connected to a real phone number: it answers calls on Comteco's landline and mobile, handles customer service, routes calls to the call center, logs technical and commercial reports and operates 24/7 with real-time metrics for costs, tokens and intents.

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AI Voice Agent✦Telecom✦Call Center✦Bolivia✦24/7 Service✦STT/TTS✦AI Voice Agent✦Telecom✦Call Center✦Bolivia✦24/7 Service✦STT/TTS✦AI Voice Agent✦Telecom✦Call Center✦Bolivia✦24/7 Service✦STT/TTS✦AI Voice Agent✦Telecom✦Call Center✦Bolivia✦24/7 Service✦STT/TTS✦

About

Conversational voice agent for Comteco — Cochabamba's telecom cooperative — connected to a national landline (4213000) and a Bolivian mobile number. It is the only company in the country with a voice agent attached to a phone line: customers dial as always and an AI answers, handling queries about plans, billing, technical reports and routing to a human when needed. Dashboard with call metrics, intents and costs; modules for Clients, editable System Prompt, API Keys & Credits with daily usage per provider (Deepgram, OpenAI, Anthropic, Cartesia), Conversations history and a 'Test your Agent' environment.

Project brief

From complexity to a working product.

The challenge

The phone channel is still the preferred one for a large share of Comteco's customers, but the human call center does not scale 24/7 and traditional IVRs frustrate users. The challenge was to build a conversational agent truly connected to the Cochabamba landline and a Bolivian mobile, capable of sustaining a natural conversation, understanding intents (plans, billing, technical failures, transfer), executing actions and delivering to the operator reliable metrics for usage, costs and quality, without relying on foreign platforms held together with tape.

The solution

We designed an end-to-end voice architecture connected to Bolivian telephony: the call to 4213000 enters the agent stack, goes through STT (Deepgram), an LLM with a system prompt editable from the panel, and is returned with TTS (Cartesia) in real time, with the option to transfer to a human when the intent requires it. The admin panel brings together a Dashboard with KPIs (total calls, duration, success, tokens), Clients, versioned System Prompt, API Keys & Credits with monthly cost, projection and daily usage by provider, Conversations history and a "Test your Agent" sandbox to iterate the prompt before publishing to production.

Platform

A tour of the system

API Keys & Credits · Costs and usage per provider

Financial control of the agent: total monthly cost, projection for the next month, weekly token usage, projection and daily usage charts, and consumption broken down by Deepgram, OpenAI, Anthropic and Cartesia with configurable limits.

Test your Agent · Conversational sandbox

Testing environment to chat with the agent in real time before publishing: session information, latest intents, contextual suggestions (internet plans, billing, technical failure, transfer) and integrated voice input.

Highlights

Cochabamba landline in production

0/7

Automated customer service

0°

Voice agent in BO tied to a national number

Back to all projects

Back

CASE STUDY

Comteco

Sector

Voice agent connected to a Bolivian landline and mobile number

Client

Comteco · Cochabamba Telecommunications Cooperative

Scroll to explore

About

Project brief

From complexity to a working product.

The challenge

The solution

Platform

A tour of the system

API Keys & Credits · Costs and usage per provider

Test your Agent · Conversational sandbox

Highlights

Cochabamba landline in production

0/7

Automated customer service

0°

Voice agent in BO tied to a national number

Back to all projects