The challenge
Comteco needed to run a new model for the Bolivian market: import crowdfunding, where different people come together to fill a container with diverse products under an auction and upfront payment system. The challenge was to build the internal panel capable of orchestrating the entire cycle — onboarding and verification of importers and participants, managing import groups with statuses (scheduled, active, in transit, closed, canceled), control of 60% upfront payments and 40% balances, refunds, commissions, customs delay alerts and multi-role support — without losing financial visibility in bolivianos.
